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May 13th, 2020
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Washoe County Phase 1 Guidance
The document outlines the requirements for specified business and industry operations in Washoe County to reopen under Phase 1 of the State of Nevada Roadmap to Recovery in accordance with the directives from the Governor’s Office.
The intent of this document is to supplement guidelines and protocols issued by the State. The goal is to provide both mandatory protocols and recommendations to employers, employees, and the general public to curtail the spread of COVID-19 during the gradual reopening of our economy and support our regional businesses.
Businesses contained in this guide may reopen or expand services, per the Governor’s directive, beginning Saturday, May 9, 2020. The Governor’s directive indicates that Phase 1 will continue until May 30, 2020. At or before that time, Governor Sisolak and his team will reevaluate the public health situation and the spread of COVID-19 and may consider continuing to reopen businesses or may roll back some of the openings. It will be up to individual businesses to determine if they are ready to open on May 9, 2020 or if they chose to open later.
Phase 1 Change for Existing Businesses: all retail establishments (including grocery stores and big box stores) shall limit the number of customers in their facility at any given time to no more than 50% of allowed occupancy based on applicable fire code.
Unless specifically suspended by the applicable governing agency, all other laws and regulations that normally govern business operations remain in effect during the public health emergency.
COIVID-19 testing for businesses and employees is not available on demand at this time. Anyone showing symptoms should call the REMSA Triage Line (775.328.2427 select option 2) to be risk assessed for testing.
Unsafe Homes: Individuals who feel unsafe in their homes/residences or are victims of domestic violence should contact one of the Washoe County resources found HERE.
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Individual Guidance – Phase 1
• Face coverings strongly encouraged in public or around persons from other households
• General public encouraged (but not required) to stay home
• No gatherings over 10 people
• Vulnerable populations should stay at home including those:
• 65 years and older;
• With chronic lung disease or moderate to severe asthma;
• With serious heart conditions;
• That are immunocompromised;
• That are pregnant; and
• Determined to be high risk by a licensed healthcare provider
• Maintain 6 ft of social distancing with non-household members
• Visits to senior living facilities, long-term care facilities, nursing homes, and hospitals prohibited
• If tested positive must stay at home/quarantine for two weeks
• Travel guidelines remain in place
• Adhere to self-quarantine and monitor health for 14 days after arriving/returning to Nevada
_______________________________________________________________________________________________________________________________________________________________________________
Guidance
Adhere to "Social Distancing" measures
• maintaining at least six (6) feet of space from other individuals
"Sanitation Requirements" or "sanitation measures":
• Washing hands with soap and water for at least twenty (20) seconds as frequently as possible or using hand sanitizer
• Covering coughs or sneezes (into the sleeve or elbow, not hands)
• Regularly cleaning high-touch surfaces
• Not shaking hands
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Business / Employer Guidance – Phase 1
Mandatory:
• All employers shall require employees who interact with the public to wear face coverings, to the maximum extent practicable
• Adopt an OSHA plan (to include social distancing and sanitation measures) to prevent COVID-19 and obey directives. Staff must be trained on the business’ plan. The business’ plan does not need to be submitted to any permitting organization but must be available upon request by the state/regional licensing/permitting agency for the business type. The business’ plan for ensuring employee/customer safety must be prominently displayed for all to see in public and employee spaces.
Recommended:
• Encourage customers to wear face coverings
• Encourage telework when possible and feasible with business operations.
• If possible, return to work in phases
• Close common areas where personnel are likely to congregate and interact or enforce strict social distancing protocols
• Ensure sick leave policies are flexible/non-punitive (follow guidance from the Nevada Labor Commissioner regarding sick leave policies)
• Strongly consider special accommodations for staff who are members of a vulnerable population
• Consider employee symptom self-assessment (fever, cough or shortness of breath)
• Strongly encourage sick employees to stay home until fever/symptom free
• Promptly separate employees who appear to have acute respiratory illness symptoms
• Frequently perform enhanced environmental cleaning of commonly touched surfaces
• Implement separate operating hours for the elderly and vulnerable customers
• Designate with signage, tape or by other means, six feet of spacing for employees, customers, clients or members to maintain appropriate distance
• Having hand sanitizer, and sanitizing products, readily available for employees and customers
Guidance
Must take proactive measures to ensure compliance with the social distancing and sanitation requirements, including, where possible, the following:
• Designate Six-Foot (6) Distances: designating with signage, tape or by other means, six (6) feet of spacing for employees, customers, clients or members to maintain appropriate distance.
• Hand Sanitizer and Sanitizing Products: having hand sanitizer, and sanitizing products, readily available for employees and customers.
• Separate Operating Hours for Vulnerable Populations: implementing separate operating hours for the senior and vulnerable customers.
• Online and Remote Access: posting online whether a facility is open and how best to reach the facility and to continue services by phone or remotely.
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Businesses that may Reopen with Restrictions in Phase One
Please find comprehensive one-page, industry specific documents at end of this document and links on the covid19washoe.com website.
Restaurants & Food Trucks:
• Restaurants are strongly encouraged to continue curbside, delivery, and/or pickup operations.
• Restaurants are allowed to open dine-in under strict social distancing requirements:
o Self-service stations (salad bars, beverage stations, etc.) are not permitted
o Restaurants shall require employees to wear face coverings and should encourage customers to wear face coverings, to the maximum extent practicable
o In-person or on-premises dining is limited to no more than 50% of available seating capacity, excluding bar seating (table and bar top seating)
o Reservations should be required when practicable to better achieve social distancing requirements
o Tables or available booths must be spaced at least 6 feet apart
o Bar tops & bar areas within restaurants remain closed (can serve drinks at tables)
o If waiting to be seated, patrons must wait outside and practice social distancing
o Restaurants shall require employees to wear face coverings and gloves and should encourage customers to wear face coverings, to the maximum extent practicable
Pubs, Wineries, Bars and Breweries that serve food: (additional guidance under “Restaurants & Food Trucks”)
• May continue curbside, pick-up, and/or carry out operations
• If licensed to serve food - may open up to do so based on “Restaurant & Food Truck” restrictions with bar-tops/bar areas closed to drinking and eating
•
Barber Shops, Hair Salons & Nail Salons
• Barber Shops, hair salons & nail salons may open under strict social distancing requirements:
o Partitions or walls between each chair/workstation are strongly encouraged
If there are partitions or walls between each chair/workstation, then each chair/workstation can be used at any given time
If there are no partitions or walls between each chair/workstation, the business must only use every other chair/workstation or arrange seating to be at least 6 feet apart to create separation and achieve social distancing
o Services shall be provided by appointment only
o Customers waiting for appointments must wait outside and practice social distancing.
o Stylists, technicians, barbers and other employees must wear face coverings Customers or clients should wear face coverings to the extent practicable
o Salons must follow the Enhanced Sanitation Guidelines for Salons in Response to COVID-19 issued by the Nevada State Board of Cosmetology. For purposes of this Directive, the Board may take action, including closure, of salons that are not in compliance with these Guidelines for Response to COVID-19.
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Businesses that may Reopen with Restrictions in Phase One
Consumer & Retail:
• Employees who interact with the public MUST wear face coverings and should encourage customers to wear face coverings
• Strongly encouraged to promote and continue online or call-in ordering, curbside, delivery, and/or pickup operations
• Strongly encouraged to consult and implement industry best practices
• Shall limit the number of customers in their facility at any given time to no more than 50% of allowed occupancy based on applicable fire code
Malls
• Open air malls may open with strict social distancing requirements
• Indoor malls remain closed to the public, but may establish an outdoor curbside or pick-up operation to the extent practicable, following strict social distancing requirements
Automobile, ATV, Recreational Vehicle Dealers
• Encourage appointment only
• Test drives allowed if only customer or customer household member(s)- no dealership representative in/on the vehicle
• Showroom areas open to the public must not exceed 50% of allowed occupancy based on applicable fire code
Entertainment
• Drive-in Movie Theatres
Cannabis
• Under the Governor’s previous executive order, retail cannabis dispensaries were able to offer curbside sales.
• Under the Phase 1 directive, that will be expanded to include the ability to conduct in-store sales under the following guidance from the Marijuana Enforcement Division / Cannabis Compliance Board:
o Retail cannabis dispensaries are encouraged to continue curbside, delivery and pick-up operations.
o May conduct in-store sales after submitting plan and receiving approval from the Marijuana Enforcement Division.
o Must adhere to strict social distancing requirements.
o Retail businesses shall limit the number of customers in their facility at any given time to no more than 10 customers or 50% of allowed occupancy based on applicable fire code; whichever is fewer
o Consultations virtually or by phone / email whenever possible
o Employees will be required to wear face coverings; facilities must turn away any customer refusing to wear a face covering.
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Continue to Operate Under Pre-Phase 1 Standards
• Grocery stores: Will still not be allowed to offer self-serve food options such as salad bars and unpackaged dry goods, like nuts, seeds, coffee, etc. Stores can still pre-package these items and sell them, but they can no longer remain open for self-service. Cap at 50% of store capacity based on local fire code to maximize spacing between customers. Staff should maintain a count of the number of customers exiting and entering stores.
• Recreational areas: Local governments shall continue limiting the general public's use of shared recreational equipment, including playground equipment, basketball courts, volleyball courts, baseball fields, beaches, or football fields in a manner that causes the congregation of ten (10) or more persons contrary to best COVID-19 disease mitigation social distancing practices.
• Golf, tennis, and pickleball activities: May continue to operate as long as they comply with social distancing, sanitation, and other requirements to prevent the spread of COVID-19.
• State parks: If open, are limited for day use only.
• Beverage production facilities (e.g. breweries, distilleries, and wineries): without food service options may remain open for the manufacture of product and can continue curbside and/or pick-up operations. NO serving for consumption on the premises.
• Drive-up religious services: Continue to be permitted, if congregants stay in a vehicle and maintain at least 6 feet of social distance from people not in their household.
• Professional Services and Other General Office Environments: Legal services, accounting services, and real estate services should be conducted virtually or by telephone whenever possible. Staff should be encouraged to continue to work from home as much as possible or return to work in phases.
• State and Local Governments: Offices should be closed to the public during Phase 1, whenever possible. This excludes law enforcement, public safety, first responders, public works, and essential government employees.
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•
Businesses that REMAIN CLOSED at
Beginning of Phase 1
• Gaming Establishments: All final decisions on how gaming establishments reopen in the State of Nevada will be determined by the Nevada Gaming Control Board.
• Nightclubs
• Bars, pubs and taverns that do not have a restaurant license (bars, pubs and taverns may continue to sell certain alcoholic beverages in accordance with previous regional guidelines and as outlined in this document).
• Gyms & fitness facilities (including health clubs, yoga, barre, spin facilities, and pools)
• Entertainment and Recreational Activity Venues:
o Amusement parks
o Arcades and other amusement venues
o Aquariums
o Bowling centers
o Cinemas
o Commercial shooting ranges
o Live entertainment venues, including theaters
o Miniature golf
o Movie theatres (except drive-in movie theaters)
o Racetracks
o Recreation and community centers
o Skiing facilities
o Sporting event venues
o Theme parks
o Zoos
• Brothels, houses of prostitution, and Adult Entertainment Establishments
• Spas
• Aesthetic service establishments (with the exception of nail, hair salons and barber shops)
• Body Art and Body Piercing establishments
• Buffets
Business and services that are required to close must reduce on-site employees to the minimum necessary to complete essential on-site functions such as security, cleaning, accounting, and other operations that cannot be conducted effectively from an off-site location. Limited non-public operations should institute strict social distancing practices as set for in the Nevada Health Response Guide.
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Other Businesses Previously Deemed Essential
Businesses that were originally deemed essential and that are not discussed further in this document must follow the general social distancing and sanitation guidelines as well as any other directives provided by the State. These establishments include, but are not limited to,:
• Healthcare services
• Business that sell or rent medical supplies
• Essential infrastructure operations like construction & manufacturing, agriculture, and utilities
• Entities that provide food, shelter, or social services for vulnerable populations
• Transportation
• Lodging - Local agencies will not further define or limit which stays are considered essential and will allow essential stays to exceed the 28-day limit otherwise applicable to lodging facilities.
• Childcare facilities
• Media services
• Plumbers, electricians, exterminators, home security, and other similar service providers
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Guidance & Enforcement
Businesses must create individualized plans to mitigate the risks associated with Covid-19 and to ensure the safety of their employees and customers/guests.
Anyone with concerns that a business is operating in a manner that is hazardous to the health of employees and customers/guests is encouraged to report to the appropriate regulatory body:
Business
Regulatory Agency
Personal Appearance/Beauty
Nevada Barbers’ Health and Sanitation Board
702.456.4769
Nevada Board of Cosmetology: inspection@nvcosmo.com
Consumer, Retail & Services
General Office
City of Reno: Reno Direct at 775.334.INFO (4636) or RenoDirect@Reno.gov
City of Sparks: 775.353.5555 orbusiness@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 or Washoe311@washoecounty.us
Washoe County Health District permit holders: 775.328.2434
Food Establishments
Washoe County Health District: 775.328.2434
Real Estate/Leasing
Nevada Real Estate Division: 775.684.1900
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Quick Reference Guides
By Industry
Restaurants and Food Trucks
Barber Shops, Hair Salons, & Nail Salons
Consumer & Retail
General Office Environments
Real Estate and Property Leasing
Farmer’s Markets
Alcohol Guidelines
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Restaurants and Food Trucks
Mandatory
Recommended Best Practices
Employees and Guests
• Screen all employees for symptoms of COVID-19 prior to coming back to work for reopening and every day prior to entering the food establishment.
• Keep call-in logs for sick employees to include name, date, symptoms and symptom onset.
• Require employees to stay home if symptomatic.
• Require reservations for dine-in.
• Employees must wear face-coverings and nitrile or vinyl gloves at all times for food service.
• Employees must wash hands with soap and water for 20 seconds prior to starting their shift, after handling any customer utensils and as often as necessary to remove contamination.
• Send home sick employees immediately and enter in employee sick log.
• Strongly encouraged to continue curbside, delivery, and/or pickup operations.
• Face coverings strongly recommended for guests.
• Take clients temperature. Anything over 100.4 degrees Fahrenheit, refuse service.
• Touchless payment methods (i.e. utilizing mobile phone payment).
• Extend sick leave and flexible schedules to allow for recovery of illness and enhance social distancing efforts.
Shift Pattern
• Increase or decrease operating hours as necessary to avoid crowding and provide for 6 ft. social distancing.
• Suspend all events and parties until 6 ft. social distancing guidelines are lifted by the Governor.
• Alter shifts to accommodate take-out, curbside and delivery service and continue to offer these services for social distancing.
Physical Spaces and Workstations
• Establish maximum capacity (50% of fire code). Post a sign at entry to the Food Establishment prohibiting entry for ill individuals.
• Provide spacing with a minimum of 6 ft. distance between tables serving a group or individual.
• Allow no more than 5 individuals of same party at single table.
• Disinfect all high touch areas including light switches, door handles, sinks, sink handles and countertops regularly.
• Sanitize all tables, countertops and seating in between customers.
• Remove all self-serve items (salad bars, dessert bars, beverage stations and condiments). Shift to individual service packet.
• Hand sanitizer available for staff and public use.
• Use all disposable customer utensils.
Confirmed
Cases
• Immediately isolate and seek medical care for any individual who develops symptoms while at work.
• Contact Washoe County Health District about suspected cases or exposures.
• Shut down floor for deep sanitation if possible.
• Work with WCHD to identify potentially infected or exposed individuals to help facilitate effective contact tracing/notifications.
• Once testing is readily available, test all suspected infections or exposures.
• Following testing, contact WCHD to initiate appropriate care and tracing.
Questions/
Guidance
Washoe County Health District: 775.328.2434
City of Reno: Reno Direct at 775-334-INFO (4636) / RenoDirect@Reno.gov
City of Sparks: 775.353.5555 / business@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 / Washoe311@washoecounty.us
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Barber Shops, Hair Salons, & Nail Salons
Mandatory
Recommended Best Practices
Employees and Guests
• Employees must wear face coverings and gloves at all times.
• If partitions exist between each station, each station may be used.
• If no partitions exist, business must only use every other station/arrange seating 6 ft. apart.
• Services by appointment only.
• Customers waiting for appointment must wait outside and practice social distancing.
• Conduct daily surveys of changes to staff/labor health conditions.
• Perform self-symptom assessment prior to shift.
• Require employees to stay home if symptomatic.
• Wash hands with soap and water for 20 seconds after each client.
• For more details see here and here
• Face coverings strongly recommended for guests.
• Take clients’ temperature. Anything over 100.4 degrees Fahrenheit, refuse service.
• Touchless payment methods (i.e. utilizing mobile phone payment)
• Extend sick leave and flexible schedules to allow for recovery of illness and enhance social distancing efforts.
Physical Spaces and Workstations
• Disinfect chair/station after each client
• Wear disposable latex gloves when providing services
• Remove magazines, and other non-essential items in waiting area that cannot be disinfected.
• Do not reuse linens/smocks.
• Discourage workers from using other’s tools.
• Daily deep disinfection of high contact surfaces
• Hand sanitizer available for staff and public use.
• Post signage on health safety guidelines.
• Close communal spaces if possible, or conduct regular cleanings.
Confirmed
Cases
• Immediately isolate and seek medical care for any individual who develops symptoms while at work.
• Contact Washoe County Health District about suspected cases or exposures.
• Shut down floor for deep sanitation if possible.
• Work with WCHD to identify potentially infected or exposed individuals to help facilitate effective contact tracing/notifications.
• Once testing is readily available, test all suspected infections or exposures.
• Following testing, contact WCHD to initiate appropriate care and tracing.
Questions/
Guidance
Nevada Barbers’ Health and Sanitation Board - 702.456.4769
Nevada Board of Cosmetology: inspection@nvcosmo.com
City of Reno: Reno Direct at 775-334-INFO (4636) / RenoDirect@Reno.gov
City of Sparks: 775.353.5555 / business@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 / Washoe311@washoecounty.us
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Consumer, Retail and Services
Mandatory
Recommended Best Practices
Employees and Guests
• Ensure minimum 6 ft between people, if not possible, install barriers (e.g. plexiglass barrier between cashier and customer).
• Face coverings are required for employees who interact with the public.
• Reduce sharing of work materials.
• Stagger arrival of all employees and guests.
• Conduct daily surveys of changes to staff/labor health conditions.
• Employees must perform daily self-symptom assessment prior to their shift.
• Require employees to stay home if symptomatic.
• Wash hands with soap and water for 20 seconds frequently.
• Strongly encouraged to continue curbside, delivery, and/or pickup operations.
• Face coverings strongly recommended for guests.
• Take clients’ temperature. Anything over 100.4 degrees Fahrenheit, refuse service.
• Touchless payment methods (i.e. utilizing mobile phone payment)
• Extend sick leave and flexible schedules to allow for recovery of illness and enhance social distancing efforts.
• Separate hours of operation for vulnerable populations
• To the extent applicable, follow the guidelines in the Guidance on Protecting Grocery Store Personnel.
Shift Pattern
• Increase or decrease operating hours as necessary to avoid crowding and provide for 6 ft. social distancing.
• Establish maximum capacity (50% of fire code).
Physical Spaces and Workstations
• Post a sign at entry to the Retail Establishment prohibiting entry for ill individuals.
• Disinfect all high touch areas including light switches, door handles, sinks, sink handles and countertops regularly.
• Daily deep disinfection of high contact surfaces.
• Hand sanitizer available for staff and public use.
• Post signage on health safety guidelines in common areas.
• Train staff on new operation plan.
• Use floor markings to show 6 ft. distance for employees/clients
Confirmed
Cases
• Immediately isolate and seek medical care for any individual who develops symptoms while at work.
• Contact Washoe County Health District about suspected cases or exposures.
• Shut down floor for deep sanitation if possible.
• Work with WCHD to identify potentially infected or exposed individuals to help facilitate effective contact tracing/notifications.
• Once testing is readily available, test all suspected infections or exposures.
• Following testing, contact WCHD to initiate appropriate care and tracing.
Questions/
Guidance
Washoe County Health District: 775.328.2434
City of Reno: Reno Direct at 775-334-INFO (4636) / RenoDirect@Reno.gov
City of Sparks: 775.353.5555 / business@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 / Washoe311@washoecounty.us
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General Office Environments
Mandatory
Recommended Best Practices
Employees and Guests
• Ensure minimum 6 ft between people, if not possible, install barriers.
• Face coverings are required for employees who interact with the public. A face covering is not required if an employee is working alone in an enclosed office space.
• Personnel should telecommute where feasible.
• Limit travel as much as possible.
• Stagger arrival of all employees and guests.
• Conduct daily surveys of changes to staff/labor health conditions.
• Employees must perform daily self-symptom assessment prior to their shift.
• Require employees to stay home if symptomatic.
• Wash hands with soap and water for 20 seconds frequently.
• Face coverings strongly recommended for guests.
• Take clients’ temperature. Anything over 100.4 degrees Fahrenheit, refuse service.
• Touchless payment methods (i.e. utilizing mobile phone payment)
• Extend sick leave and flexible schedules to allow for recovery of illness and enhance social distancing efforts.
Physical Spaces and Workstations
• Reduce sharing of work materials.
• Frequent disinfection of desks, workstations, and high-contact surfaces.
• Cancel/postpone in person events when social distancing guidelines cannot be met.
• Restrict meetings to no more than 10 people.
• Establish maximum capacity (50% of fire code).
• Daily deep disinfection of high contact surfaces.
• Hand sanitizer available for staff and public use.
• Post signage on health safety guidelines in common areas.
• Train staff on new operation plan.
• Close communal spaces if possible, or conduct regular cleaning.
• Redesign space/workstations for 6 ft or more of distance between workstations.
• Limit congregation in office spaces.
• Divide essential staff into groups and establish rotating shifts.
Confirmed
Cases
• Immediately isolate and seek medical care for any individual who develops symptoms while at work.
• Contact Washoe County Health District about suspected cases or exposures.
• Shut down floor for deep sanitation if possible.
• Work with WCHD to identify potentially infected or exposed individuals to help facilitate effective contact tracing/notifications.
• Once testing is readily available, test all suspected infections or exposures.
• Following testing, contact WCHD to initiate appropriate care and tracing.
Questions/
Guidance
City of Reno: Reno Direct at 775-334-INFO (4636) / RenoDirect@Reno.gov
City of Sparks: 775.353.5555 / business@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 / Washoe311@washoecounty.us
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Real Estate and Property Leasing
Mandatory
Recommended Best Practices
Employees and Guests
• Ensure minimum 6 ft between people, if not possible, install barriers (e.g. plexiglass barrier between cashier and customer).
• Face coverings are required for employees who interact with the public.
• Reduce sharing of work materials.
• Stagger arrival of all employees and guests.
• Conduct daily surveys of changes to staff/labor health conditions.
• Employees must perform daily self-symptom assessment prior to their shift.
• Require employees to stay home if symptomatic.
• Wash hands with soap and water for 20 seconds frequently.
• Limit number of people in a showing to 3 including the agent and maintain 6 ft. social distance.
• Allow no more than 1 showing per house or unit at a time.
• Face coverings strongly recommended for guests.
• Take clients’ temperature. Anything over 100.4 degrees Fahrenheit, refuse service.
• Touchless payment methods (i.e. utilizing mobile phone payment)
• Extend sick leave and flexible schedules to allow for recovery of illness and enhance social distancing efforts.
Shift Pattern
• Increase or decrease operating hours as necessary to avoid crowding and provide for 6 ft. social distancing.
• Establish maximum capacity (50% of fire code).
• Allow for only 1 sales representative working in an individual sales office on any given day.
• Frequent disinfection of desks, workstations, and high-contact surfaces
• Hand sanitizer available for staff and public use.
• Post signage on health safety guidelines in common areas.
• Train staff on new operation plan.
• Split shifts to provide for fewer sales agents at any given site.
Physical Spaces and Workstations
• Post a sign at entry to Establishment prohibiting entry for ill individuals.
• Disinfect all high touch areas including light switches, door handles, sinks, sink handles and countertops regularly.
• Suspend all sales events and parties until 6’ social distancing guidelines are lifted by the Governor.
• Use floor markings to show 6 ft. distance for employees/clients
• Hand sanitizer available for staff and public use.
Confirmed
Cases
• Immediately isolate and seek medical care for any individual who develops symptoms while at work.
• Contact Washoe County Health District about suspected cases or exposures.
• Shut down floor for deep sanitation if possible.
• Work with WCHD to identify potentially infected or exposed individuals to help facilitate effective contact tracing/notifications.
• Once testing is readily available, test all suspected infections or exposures.
• Following testing, contact WCHD to initiate appropriate care and tracing.
Questions/
Guidance
Washoe County Health District: 775.328.2434
City of Reno: Reno Direct at 775-334-INFO (4636) / RenoDirect@Reno.gov
City of Sparks: 775.353.5555 / business@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 / Washoe311@washoecounty.us
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Farmer’s Markets
Mandatory
Recommended Best Practices
Employees and Guests
• Screen all producers and employees for COVID-19 upon arrival to market.
• Require all producers, vendors and employees to wear face coverings and gloves.
• Wash hands with soap and water for 20 seconds prior to starting their shift, after each customer and as necessary as hands become contaminated.
• Sanitize all surfaces that are used for transactions: card readers, tabletops and everything that may have been touched after each customer.
• Suspend all sampling of produce/food.
• Cancel all entertainment that will result in gathering of crowds of 10 or more people less than 6 ft. apart.
• Pre-bag produce.
• Face coverings strongly recommended for guests.
• Take clients temperature. Anything over 100.4 degrees Fahrenheit, refuse service.
• Touchless payment methods (i.e. utilizing mobile phone payment).
Shift Pattern
• Increase or decrease operating hours as necessary to avoid crowding and provide for 6 ft. social distancing.
• Establish maximum capacity (50% of fire code).
• Consider extending the afternoon hours for the Market.
Physical Spaces and Workstations
• Post a sign at entry to Farmer’s Market prohibiting entry for ill individuals.
• Provide vendor spaces that allow for separation and social distancing a minimum of 6 ft. apart.
• Provide hand sanitizing station at the entry to Farmers Market.
• Disinfect all high touch areas including light switches, door handles, sinks, sink handles and countertops regularly.
• Suspend all sales events and parties until 6 ft. social distancing guidelines are lifted by the Governor.
• Use floor markings to show 6 ft. distance for employees/clients.
• Provide hand sanitizer stations in conspicuous locations every 50 ft. of Market space.
Confirmed
Cases
• Immediately isolate and seek medical care for any individual who develops symptoms while at work.
• Contact Washoe County Health District about suspected cases or exposures.
• Shut down floor for deep sanitation if possible.
• Work with WCHD to identify potentially infected or exposed individuals to help facilitate effective contact tracing/notifications.
• Once testing is readily available, test all suspected infections or exposures.
• Following testing, contact WCHD to initiate appropriate care and tracing.
Questions/
Guidance
Washoe County Health District: 775.328.2434
City of Reno: Reno Direct at 775-334-INFO (4636) / RenoDirect@Reno.gov
City of Sparks: 775.353.5555 / business@cityofsparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 / Washoe311@washoecounty.us
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Alcohol Guidelines
Bars must remain closed for sit down customers - breweries, distilleries, and wineries can continue curbside and/or pick-up operations and those operations necessary to continue making the product.
Packaged Alcohol
• Business with an on-premise or off-premise alcohol license may sell packaged alcohol (in prepackaged containers from a licensed manufacturer) for off-site consumption.
• If the business interior is not otherwise allowed to be open for a primary use:
o The service must occur through direct delivery to the customer, including contactless curbside pickup.
o Payment must occur in advance; payment shall not occur at the point of pick up or delivery.
o Building interiors must be closed to the public.
Sales of Other Alcoholic Beverages
• In addition to requirements for packaged alcohol sales as described above, businesses with an on-premise alcohol license may sell beer, wine, and pre-mixed drinks/cocktails that are packaged in a container with both:
o A secure lid designed to prevent consumption without removal of the lid.
o A seal that would indicate if the container has been opened.
• Any business planning to sell alcoholic beverages under these requirements must post the following notice:
o Alcoholic beverages that are packaged by this establishment are open containers and may not be transported in a motor vehicle except in the vehicle’s trunk; or, if there is no trunk, the container may be kept in some other area of the vehicle that is not normally occupied by the driver or passengers (which does not include a utility compartment or glove compartment). Further, such beverages may not be consumed in public or in any other area where open containers are prohibited by law.
• The notice must be prominently displayed (on website, on-premises, etc.) in a way to ensure the individual purchasing, picking up, or transporting of such beverages is given notice of this warning.
• Additionally, any business planning to sell alcoholic beverages under these requirements must register by emailing businesslic@reno.gov and providing the following information:
o Business name
o Physical address
o Business license numbers with the applicable jurisdictions (City of Reno, City of Sparks, and/or Washoe County)
o Photo and/or description of how the alcohol container will be packaged to meet the requirements described above
It is essential that businesses follow all applicable health and safety measures. The opportunity to sell alcoholic beverages under these requirements may be revoked at any time
Enforcement: Washoe County Health District: 775.328.2434
City of Reno: Reno Direct 775.334.INFO or RenoDirect@Reno.gov
City of Sparks: 775.353.5555 or business@CityofSparks.us
Washoe County: Dial 3-1-1 or 775.328.2003 or Washoe311@washoecounty.us